Privacy Policy

Your privacy and trust are our top priority at Summit RCM.

Introduction

At Summit RCM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Online Privacy Policy

Last updated on March 6, 2025.

Summit RCM values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Summit RCM of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Summit RCM decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected; the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to Summit RCM, and it governs any and all data collection and usage by us. Through the use of www.summitrcm.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Summit RCM does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following:

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data;
  5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

In addition, Summit RCM may have the occasion to collect non-personal anonymous demographic information, such as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
Summit RCM may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Summit RCM does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties. Summit RCM may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Disclosure of Information

Summit RCM may not use or disclose the information provided by you except under the following circumstances:

Non-Marketing Purposes

Summit RCM greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Summit RCM products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

Summit RCM’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to info@summitrcm.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Summit RCM will continue to adhere to this Policy with respect to any personal information previously collected.

Links to Other Websites

Our website may contain links to affiliate and other websites. Summit RCM does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

Summit RCM’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

Summit RCM takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

SMS Terms of Service

By texting us first you are agreeing to receive SMS notifications, you consent to receive text messages (SMS) from Summit RCM. These messages may include account updates, order confirmations, shipping notifications, and occasional promotional offers. By providing your mobile number, you agree to the following terms:

  1. Consent to Receive SMS: By entering your mobile number and opting to receive SMS, you provide consent to receive text messages related to your account and updates from Summit RCM.
  2. Frequency of Messages: You will receive periodic SMS updates, which may include service notifications, promotions, and other business-related information. Message frequency may vary.
  3. Data Charges: Standard message and data rates may apply. Please check with your mobile service provider for any applicable charges.
  4. Opt-Out: To stop receiving SMS messages, you can opt out at any time by replying with “STOP” to any SMS message from us. After opting out, you will no longer receive text notifications from us unless you re-register.
  5. Privacy and Data Security: Your mobile number will be used solely for SMS notifications related to your registration and will not be shared with third parties without your consent. We take your privacy seriously and adhere to applicable data protection laws.
  6. Support: For any questions or support regarding SMS notifications, please reply with “HELP” to our SMS number or contact us at +1 (240) 667-0886 or info@summitrcm.com.
  7. Limitation of Liability: Summit RCM is not responsible for delays, errors, or failures in message delivery due to factors outside our control, including network issues or mobile carrier problems.
  8. SMS consent and Phone number will never be shared or sold to any third party or affiliates for marketing purposes.

By texting us first, you acknowledge and agree to these terms and conditions. You may review these terms at any time on our website. Please visit https:/summitrcm.com/privacy/ for Privacy Policy and Terms of Service.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@summitrcm.com

Telephone Number: +1 (240) 667-0886

Mailing Address: Summit RCM
10403 46th Avenue Beltsville, Maryland 20705

Personal Information

This term refers to the information about the user of the website of summitrcm.com that is personally identifiable like your name, address, email address, Social Security number or phone number. Children under the age of 13 years are not allowed to use the services of summitrcm.com.

Site

The word site refers to the website of summitrcm.com.

Users

This term refers to the people who visit and use the services of our website.

How do we collect and use your personal information?

If you are a user who just visits the website to view the information portion about our services then you are not required to provide us with your personal information. summitrcm.com collects personal information when the user signs up for a trial or paid subscription. We may use this information for:

• Products and services provision.
• Medical billing services.
• Identification and authentication.
• Services improvement.
• Contact research.
• Anonymous reporting.

IP Addresses

IP addresses are automatically reported by your browser. We may use IP addresses to diagnose technology problems, estimate the number of users, and understand geographical usage.

How Do We Use Cookies and Other Tracking Technologies

When a user visits our site, cookies are installed in the browser. Cookies may store login information, navigation data, and preferences. Users can reject cookies, but this may limit site functionality.

Third-party Monitoring

This privacy policy doesn’t cover cookies by third-party utilities. We may use Local Storage (HTML5) and third-party tracking partners for certain features or ads.

Behavioral Targeting / Re-Targeting

We partner with ad networks to manage advertising. They may use cookies and web beacons to provide targeted ads.

Information Sharing and Disclosure

Summit RCM may disclose personal information in special cases (legal obligations, fraud, safety concerns). We do not rent, sell, or share your personal data for promotional purposes.

How Do We Access, Update, or Correct Personal Information

You may correct or request deletion of your personal information by contacting us. We retain data as long as required to provide services or meet legal obligations.

Security

We follow industry standards to protect your information. However, no online method is 100% secure. Questions about security can be directed to info@summitrcm.com.

Customer Testimonials

We post testimonials with consent. You can request updates or deletion by contacting info@summitrcm.com.

Links to Other Sites

Our site may link to third-party websites. We are not responsible for their privacy practices.

Referrals

If you use our referral services, we may send invitations via email. You can request removal of referral data by contacting us.

Data Aggregation Services and De-identified Data

Summit RCM may use de-identified or aggregated data for services and improvements, in compliance with HIPAA standards.

Changes and Updates of this Privacy Policy

We may update this privacy policy at any time. Users are encouraged to review it periodically.

Contact Information

If you have any questions about our privacy policy, terms of services or want to give your suggestion then you can contact us at:

Phone: +1 (240) 667-0886
Email: info@summitrcm.com